Who's Responsible?
"We live in a society in which spurious realities are manufactured by the media, by governments , by big corporations, by religious groups, political groups. I ask, in my writing, 'What is real?' Because increasingly we are bombarded with pseudo realities manufactured by very sophisticated people using very sophisticated electronic mechanisms." Philip K Dick
Page Contents
1 Overview
[Who's Generating The Stuff?]
Misinformation is today being generated and propagated on an industrial scale. So, whilst the Internet has morphed into a fantastic tool for communication and intellectual, social and economic development, it has also become a conduit for rumour and bile. It has been described as "an electronic asylum filled with babbling loonies" (Mike Royko), "the biggest lavatory wall in history" (AC Grayling), and the place where "no gatekeepers insist you pay the price of accuracy before publishing and lies are given the same status as truth." (Nick Cohen)
At one end of the 'lavatory wall' we have immature, ill-informed or disturbed individuals locked away in their bedrooms with their smart phone, tablet or laptop. Then there are the sick, sad, malevolent or misled individuals who create or spread 'fake news' and conspiracy theories; and the wise-boys and fraudsters
who use various techniques (including click-bait) to attract or ensnare punters
Next there are the media moguls and government bodies that carefully select their ‘facts’ or spin stories, and twist or distort the truth in the process. They are followed closely by the powerful lobbyists and pressure groups with their own special interests (anti-vaxxers, climate change deniers, alternative therapists and the like) — and religious bodies and cults that seek to present belief as ‘fact’.[1] These special interest groups collectively reject science and have little or no respect for reasoned argument.
And taking their place at the other end of the 'lavatory wall' there are hostile foreign powers spreading fake news and disinformation, who seek to confuse and polarise public opinion and undermine public confidence in democracy / open society.
These different actors are portrayed and characterised in the matrix below:

Efforts to address these groups and the consequences of their labours are explored on another Page.
2 Sad Individuals & Machine Bias
As already noted, people spread false or misleading information for any number of reasons. This includes a significant minority who pass on or actively promote untruths with the express intention of endorsing what they consider to be a deeper ‘emotional truth’, regardless of the ‘facts’ and often in contradiction to scientific consensus.
Whether emotional truths are 'lies' depends on the context and the intention. Most people would say that lying is always wrong — except when there's a good reason for it! [See Lies & Lying.]
So much for people, what about machines? Smart software is being used increasingly to detect hate speech, violent videos and illegal material online, but can it exhibit bias? Whether we realise it or not, machine learnings/artificial intelligence is playing an increasingly important role in our lives. Indeed, ‘black box’ algorithms are substituting for human decision-making in many different contexts.
We see this with Google
searching, Amazon
pricing, ‘automated sentiment analysis’ (that’s providing financial information), and with the hidden recommendation systems deployed on social media. It is also being used in facial recognition and in the selection of videos, adverts and a variety of products and online services, and the way it does this can favour some clients or interests over others.
Following the 2016 US Presidential Election it has been claimed that YouTube’s AI was partisan towards the candidates: on the eve of the Election, one group of researchers gathered recommendation data on the two main candidates and found that more than 80% of recommended videos were favorable to Trump, whether the initial query was 'Trump' or 'Clinton'. Moreover, "a large proportion of these recommendations were fake news.”[2] Whether this influenced voting patterns is yet to be established.
3 Malcontents & Criminals
Cybercrime covers a wide range of activities that involve computing, including hacking, identity theft and child pornography.
Numerically, most cybercrime affects ordinary individuals or their personal accounts. It can involve: phishing; file hijacking; criminals taking over one's computer (to take screenshots, steal information, get passwords or manipulate the webcam); also keylogging and ad clicking (opening an email or webpage to expose the victim to malware or for information theft).
The main types of cybercrime for businesses include hacking
to gain access to sensitive data (trade secrets, staff and client data, etc.), denial of service
attacks (perhaps involving multiple compromised computers infected with a Trojan or some other malware), and ransomware.
Cybercrime is discussed on a separate page — along with the adjacent graphic (from InformationIsBeautiful); and the definition of specialist terms can be found in the Glossary.
Fake 'Likes'
& Hijacked Accounts
Some people make a lot of money from selling fake followers. In Jan 2018 New York's Chief Prosecutor announced that the state was opening an investigation into one operation, Devumi, that is alleged to have sold millions of fake followers to social media users. The Prosecutor said he was concerned that such ‘opaque’ operations were undermining democracy.
The action follows publication, by the New York Times, of an explosive report, ‘The Follower Factory’, which accuses Devumi
of stealing people's identities (a claim it denies). The report also contains details of interviews with people who allege that their account details and profile pictures had been copied to create bots. It appears that actors, entrepreneurs and political commentators who wanted to increase their follower count were paying to be followed by these (often highly realistic) bots. On social media, high follower accounts boost influence, which can impact public opinion, or bring advantages to account holders, such as job offers or sponsorship deals. [3]
4 Conspiracy Theorists & Extremists
Too many of us are seduced by conspiracy theories
— we are more comfortable believing simple lies rather than complex truths. But simplistic policies (walls, bans, censorship, etc.) are rarely a solution for complex, multi-faceted and multi-dimensional problems, and in many cases only serve to make matters worse. They also play into the hands of extremists who seek to impose their particular brand of intolerance or insanity on the rest of us.
Today any fad, belief or lifestyle choice, however bizarre it may appears to the majority of the population, can now find a large supportive community on line — or as Daniel Kahneman puts it, "people can maintain an unshakable faith in any proposition, however absurd, when they are sustained by a community of like-minded believers.” This also applies to extremist groups like ISIS who have shown themselves to be very accomplished at using social media for grooming vulnerable people and promulgating their intolerant views / propaganda.
Sometimes the mainstream media falls into the trap of 'false equivalence', giving equal airtime / column inches to the different sides of an argument, as if the two sides were equally valid — like pitting a climate change denier against a respected climate scientist, or a Creationist against eminent intellectuals like Richard Dawkins or Bill Nye. Such reporting is irresponsible[4] and an have significant and highly undesirable ramifications, for example where it involves such topics as vaccination, genetic modification, stem-cell research or climate change.
5 Hostile Governments & State Actors
State disinformation campaigns are often characterised by repetitive narratives appearing to emanate from a variety of sources. They develop 'legs' and become more credible if they are shared by friends, respected commentators or political leaders, or better still, taken up by the mainstream media / reputable publishing houses. Social media provides the perfect medium for disseminating state-sponsored rumour, half-truths and outright lies. It is ably assisted by hijacked or fake accounts and automated bots.
These activities are part of a broader cyberwar involving intelligence gathering and data / intellectual property theft. Today, Russia is the undisputed leader in the disinformation 'game', but China is fast catching up (along with India, Turkey, Iran, etc.)
There appears to be some copying and cross-fertilization of ideas going on, although the actual degree of premeditated coordination is not clear.
To understand what's behind these campaigns it is important to understand the historical context, and what has been dubbed 'the rise of the civilisation-state' — see Pulldown below.
Russia
In the UK CREST
(the Centre for Research & Evidence on Security Threats) has written a number of reports on the Russian agencies and nation state actors that are involved in agressive disinformation campaigning. It describes 'nation state actors' as people or groups with "a licence to kill", who "work for a government to disrupt or compromise target governments, organisations or individuals to gain access to valuable data or intelligence, and can create incidents that have international significance. They might be part of a semi-hidden ‘cyber army’ or ‘hackers for hire’ for companies that are aligned to the aims of a government or dictatorship."
A specialist Unit set up by the European Union
in 2015, EU vs Disinfo, focuses on identifying and debunking 'fake news' and disinformation. To date (July 2020) it has logged (and debunked) more than 8,000 stories that it believes have been produced or spun by the Kremlin
or pro-Kremlin
proxies. The Kremlin has been particularly active during the Covid-19 pandamic.[5] Nothing appears to be beneath it.
When stories are challenged, Russia’s strategy is to deny any knowledge of any wrong doing and often to accuse the accusers of Russophobia. And when things go catastrophically wrong — as happened with the downing of the MH17 airliner over Ukraine and the Skripal poisoning in Salisbury — the Kremlin puts out a raft of contradictory stories to confuse the public, both at home and abroad. However, its fingerprints were all over both incidents, and one day justice
will catch up with the perpetrators of these heinous crimes.
Russia's strategy has been characterised by the Atlantic Council’s cybersecurity guru, Ben Nimmo, as the ‘4D’ model
of disinformation: dismiss
critics, distort
facts, distract
from other issues, and dismay
the audience.
The image is of a protest in Kiev following the Feb 24 invasion by Russia / Putin. [More to follow...]
China
China has long sought to influence the media and information space in other countries, but its efforts have intensified in recent years under Xi Jinping. Much of the activity has been overt, with diplomats publishing op-eds or state-run news outlets generating propaganda, but that has now changed with pro-Beijing actors reportedly
carrying out "a whole range of covert activities in multiple countries and languages", with campaigns aiming "to spread proven falsehoods, sow societal discord and panic, manipulate perceptions of public opinion, or undermine the democratic process." And much of this work is being carried out by Beijing’s self-styled 'wolf warriors'.
The disinformation became noticably more aggressive following the democracy demonstrations in Hong Kong in 2019[6] and the Covid-19 outbreak, with the Chinese Communist Party
striving to both exert its authority and at the same time try to repair the damage to its reputation. It even adopted some of President Trumps' language [it called him a "racist a**hole"] and challenged narratives suggesting that the outbreak started in Wuhan whilst at the same time encouraging stories about the virus being created in the USA as a bioweapon.
China also started an effective charm offensive — when Italy ordered facemasks from companies in Germany and France and emergency laws were huredly passed blocking the shipments, China smartly stepped in and donated 200,000 facemasks and sent a team of doctors from Wuhan!
The Wholesale Manipulation of Social Media
An increasing number of countries appear to be active internally manipulating social media platforms.
A University of Oxford
report
concluded that in 2020 organised social media manipulation campaigns were occurring in no less than 81 countries (see pulldown 'Industrial Disinformation).
6 What Constitutes an Act of War?
Key questions that arise from the above discussion in the previous section are:
- When does interference in domestic affairs become an act of war? and
- What should governments do if a cyber attack knocks out, say, air traffic control at a major airport, or the national grid, but the attack cannot be traced conclusively to a foreign government or a terrorist group?
It is well nigh impossible to identify perpetrators with 100 percent confidence if they take even rudimentary steps to cover their digital tracks...
There is currently no universally agreed position on when an aggressive act — like the Shamoon virus attack in Saudi Arabia in 2012[7] — becomes an ‘act of war’. A Digital Geneva Convention
is needed urgently. [See 'Tallin Manual' in pulldown below]
Cyberspace is the 5th battlegound (after land, sea, air & space). An article in Foreign Policy
notes that "the great challenge for military and cybersecurity professionals is that incoming attacks are not predictable, and current strategies for prevention tend to share the flawed assumption that the rules of conventional war extend to cyberspace as well. Cyberwarfare does have rules, but they’re not the ones we’re used to — and a sense of fair play isn’t one of them." The author notes that: "The first step to improving cyberdefense would be to determine what does, in fact, constitute a cyberattack by a foreign power as opposed to a mere prank or industrial espionage... Then officials and legislators need to decide what constitutes an act of justifiable self-defense during and after such an attack."
The article concludeds with the chilling observation that: "in the absence of a binding global accord, the world will remain vulnerable to a motley mix of hackers, warriors, intelligence operatives, criminals, and angry teenagers."
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Notes
1 This denial of science / rejection of expert advice is particularly worrying when it concerns healthcare (see pages on Covid-19
and Pseudoscience).
2 YouTube's AI system recommends tens of billions of videos every single day, yielding billions of views. It is optimized to maximize time spent online and clicks; the combination of those is called engagement. Hence, recommendations are aligned with engagement. YouTube has been blamed
inter alia
for a rise in Flat Earthers!
3 On its website, Devumi
offers customers the chance to order up to 250,000 Twitter followers, with prices starting at $12 (£8.50). Clients can also buy ‘likes’ and retweets. The company sells followers on a range of other platforms, including Pinterest, LinkedIn, Soundcloud
and YouTube. The Devumi
website claims to have “helped over 200,000 businesses, celebrities, musicians, YouTubers and other pros gain more exposure and make a big impact to their audience.” The NYT report claims that “At least 55,000 of the accounts use the names, profile pictures, hometowns and other personal details of real Twitter users” and profiles one young woman, Jessica Rychly, whose social identity was stolen by a Twitter bot when she was in high school.
4 The BBC
has been caught out a couple of times for false equivalence. It famously had to apologise
for giving airtime to the views of Lord Lawson, a well-known climate denier. This prompted 57 prominent environmentalists, including Jonathon Porritt and Caroline Lucas, to write to the Guardian (in August 2018) declaring: “We will no longer debate those who deny that human-caused climate change is real. There are plenty of vital debates to be had around climate chaos and what to do about it; this is simply no longer one of them. We urge broadcasters to move on, as we are doing.”
5 Disinformation in a pandemic is not new: the KGB ran a campaign in the 1980s, ‘Operation Infektion’, which spread the rumour that HIV/AIDS was an American biological weapon that misfired.
7 An incident like Shamoon, the virus that wiped data from 30,000 computers at Saudi Arabia’s state-owned oil company in 2012 may have been payback for the Stuxnet attack that damaged 1,000 Iranian uranium-enrichment centrifuges (believed to be the work of Israel & the US).
To Be Provided